Product description
Pre-fabricated, free standing far infrared saunas.
Includes a range of iHealth Saunas, Found–Space, Vortex branded 1–4 person saunas in Standard, Deluxe, Premium and Lite models.
See affected products list for full list of brands and models.
Reasons the product is recalled
There are two parts within the heating system of the sauna that may catch fire.
1. Faulty heater elements, and/or
2. Ceramic electrical connectors that do not have sufficient ventilation
The hazards to consumers
There is a risk of serious injury, death and/or property damage if the sauna catches fire.
Fires with associated property damage have occurred.
What consumers should do
Consumers should stop using these products immediately.
For more information, please visit the Found-Space Recall webpage, https://foundspace.com.au/product-safety-recall/ or contact by email recall@foundspace.com.au
Important message from the ACCC to consumers: Electrical safety regulators are working with Found-Space on the proposed remedy. Consumers can access their rights under the Consumer Guarantees which may entitle them to a full refund or a replacement product that is free of defects. |